A complete internet booking engine (IBE) with search, fare/rate display, checkout, payments and post-booking flows.
Class Booking System WordPress sits at the intersection of supplier connectivity, distribution and the operational tools your team actually uses every day. A complete internet booking engine (IBE) with search, fare/rate display, checkout, payments and post-booking flows.
adivaha® powers more than 2,400 travel brands across 120+ countries, with engineering teams in India and Europe and 200+ pre-integrated supplier connections. We are an Amadeus Global CAP Licence holder and ISO 9001:2015 certified. The platform you read about on this page sits inside the same connected core that powers booking engines, agent portals, mobile apps, gift cards, loyalty programs and AI automations across every product line we ship.
This page is part of adivaha®’s broader travel-tech catalogue covering flights, hotels, holiday packages, transfers, activities, gift cards, loyalty, corporate travel, mobile apps and AI automations. Customers typically start with one product and layer on the rest as they grow - everything sits on the same supplier pool, the same payment rails, the same customer wallet and the same audit log so adding a new module never means a re-platform.
A complete internet booking engine (IBE) with search, fare/rate display, checkout, payments and post-booking flows. The platform is built for the operational reality of travel - cancellations, refunds, credit shells, supplier reconfirmations, multi-currency settlement, GST on commission vs principal sales, ADM/ACM handling - all of it modelled as first-class concepts rather than afterthoughts. That’s the difference between travel-tech that scales and a generic SaaS product retrofitted for travel.
Most adivaha® customers go from contract to first production booking in 2-3 weeks. The path is short because the hard parts are already done: supplier credentials are pre-provisioned, the booking flow is tested end-to-end, payment gateways are integrated, and the white-label theming sits behind a config flag. Your team focuses on the parts that are actually unique to your business - brand, audience, market positioning, supplier contracts - instead of rebuilding a booking engine from scratch.
Beyond the speed-to-launch advantage, customers stay on adivaha® because the platform compounds. Every supplier we add, every payment rail we wire in, every AI capability we ship lands automatically for everyone on the platform - not as a paid upgrade, not behind an enterprise tier. The roadmap moves the entire customer base forward together. That’s how a small agency in 2023 ends up with the same supplier coverage as a multi-country OTA in 2026 without ever touching the integration code themselves.
The architecture, the integration approach and the operational model behind every production deployment.
A 200+ supplier pool sits behind a single, normalised contract. Search results stream back from parallel calls so users see partial results immediately rather than waiting for the slowest provider. When a supplier ships a breaking change - an NDC update, a rate-plan reorganisation, a deprecated endpoint - we absorb it in our adapter layer so your code never has to.
Your domain, logo, colours and store-listing copy are wired in by our delivery team. The white-label storefront ships in 2-3 weeks for most customers. Custom UI work or unusual payment requirements may extend the timeline, but we’ll be upfront about exactly what changes the schedule.
Run a customer-facing site and a B2B agent portal from one platform with role-based access, separate fare displays for retail and trade, KYC for sub-agents, commission tiers and credit-shell management. Markups apply per supplier, per product, per agent, per market - with stacking rules and override priority.
Cards, UPI, wallets, BNPL and FX flow through the same checkout. adivaha Pay reconciles transactions automatically against bookings; one escrow covers every supplier so the customer payment, your markup and the supplier cost are tracked in a single ledger. UPI integration ships out of the box for Indian markets.
Conversational booking assistants, support auto-resolution, invoice generation and anomaly alerts run on top of adivaha AI. Every AI action that touches money, contracts or customers waits for human sign-off, and every action is logged with full audit trail. PII is redacted at the edge before reaching any LLM.
Native mobile apps on iOS and Android share the same backend. Public REST APIs expose everything the storefront uses, with OpenAPI 3.1 specs, Postman collections, SDKs in five languages and HMAC-signed webhooks for booking and refund events.
The features that look small on a demo but compound into real margin advantage when you’re running production traffic month after month.
Tuned per product (flight, hotel, transfer, tour) for the best conversion.
Why it matters: Without this you’d be paying engineering or operations cost every month to do the same work manually - a hidden tax that grows with your booking volume. The platform absorbs that cost so your team doesn’t have to.
PCI-DSS compliant checkout with cards, wallets, UPI and BNPL.
Why it matters: This is the kind of feature most platforms charge as an enterprise add-on. It ships standard with adivaha® because it’s how a real travel business actually operates.
Voucher / ticket generation, email & WhatsApp confirmation, refunds.
Why it matters: Customers who lean on this consistently outperform peers on conversion, supplier mix and reconciliation accuracy. The compounding shows up in margin within a quarter or two.
Manage suppliers, mark-ups, customers, bookings and reports.
Why it matters: It’s built around an open contract, so you can extend it without waiting for a vendor release cycle. When your business shifts, the platform shifts with you.
API contracts stay supported for at least 12 months after the next major version ships. Suppliers churn, regulations change, but your code keeps working.
Why it matters: The audit trail and rollback story make it safe to use even on money-affecting flows. Compliance teams love it; finance teams stop double-checking exports.
Logs, traces, latency, error rates and rate-limit usage available per API key, per environment. No more guessing why a request failed yesterday.
Why it matters: It scales linearly with traffic - no surprise re-architecture when you 10x volume. The same API call that works at 100 RPS works at 1000 RPS.
The most common goals customers hit in the first 90 days after going live - one platform, six measurable outcomes.
Most customers process their first revenue-bearing booking within 2-3 weeks of contract signing. Pre-integrated suppliers and a 24-hour sandbox provisioning policy compress the timeline.
Sub-second median latency on multi-supplier search results means fewer abandoned carts. Smart caching keeps repeated queries fast, idempotent confirmations prevent duplicate-charge errors.
Auto-vouchering, supplier reconfirmations, refund handling and reconciliation against payment gateway statements run automatically. Operations cost stops scaling linearly with booking volume.
When inventory from one supplier underperforms, the platform routes more searches to the others. Smart routing surfaces in your margin within the first quarter.
Multi-currency, multi-language and multi-tax-regime support means a new market launch is a config change, not a re-platform. Many customers expand to 3+ countries within their first year.
AI-assisted support automation handles tier-1 tickets and routes the rest with full booking context to your team. Average resolution time drops; agent-per-ticket cost drops with it.
Most launches follow this exact rhythm. Use it to plan internal communications, marketing campaigns and team capacity around your launch date.
Contract signed, kickoff call scheduled, your dedicated success manager and a delivery engineer are assigned. You’ll have everyone’s direct contact details before the day ends.
Sandbox keys live within 24 hours of kickoff. Branding assets, supplier credentials and payment gateway details collected. Your team begins integration work in parallel with our delivery work.
White-label storefront branded and themed. Suppliers wired in and tested in sandbox. Payment gateway connected. Markup rules and agent tiers configured. The portal looks and behaves like yours.
UAT runs on a near-production environment with real supplier sandboxes. Soft launch to a controlled audience or a small set of sub-agents. Full launch follows once the soft-launch metrics look right.
Production support handover, monitoring dashboards live, success manager checks in weekly for the first month. Layer on AI, mobile apps and additional APIs as your traffic grows.
Building it yourself looks cheaper on Day 1 and starts looking expensive by Quarter 3. Here’s why almost every team eventually moves to a platform.
The seductive part of building your own travel platform is that the initial scope feels containable. You need flight search, hotel search, a checkout flow and a booking confirmation page. Estimate three engineers for six months and you have an MVP. The trap is that the MVP isn’t the expensive part. The expensive part is the next eighteen months of maintaining supplier connections, handling regulatory changes, supporting refunds and cancellations across edge cases, and answering customer questions about why their voucher hasn’t arrived.
Travel-tech operations cost scales linearly with booking volume on a homegrown stack. Every new supplier is an integration project. Every regulatory change in a new market is a code release. Every booking edge case eventually becomes a finance reconciliation ticket. Your engineering team becomes a maintenance team. Your roadmap stops being about competitive features and starts being about keeping the lights on. Six quarters in, the calculation that made build-it-yourself look attractive has completely flipped.
A purpose-built platform changes the calculation by socialising those operational costs across hundreds of customers. The supplier integration we did last year benefits every customer who needs that supplier this year. The regulatory patch we shipped to handle a new tax regime applies to every customer in that market. The fraud rule we tuned based on patterns across 50 million API calls is available to every customer the day we ship it. None of that is true on a homegrown stack.
adivaha® runs the platform as a continuously improving asset on behalf of our customers. Releases land monthly. Supplier coverage grows quarterly. Compliance updates ship as soon as the regulator publishes them. Your team focuses on the parts of your business that are actually unique to your customers - brand, audience, market positioning, supplier negotiations - rather than the parts that look the same as every other travel business’s plumbing.
Where customers focus their first 90 days - the mix that matches your existing audience and supplier relationships usually wins.
Start with flight search and ticketing. GDS, NDC and LCC content unified. Add hotels and packages once flight volume justifies the supplier overhead. Common for OTAs targeting business travelers.
Open with hotel inventory aggregation across API bedbanks plus your own contracted properties. Add transfers and activities to lift average order value. Common for DMCs and inbound tour operators.
Launch a gift card or loyalty program first to build a wallet-attached customer base, then layer travel products as customers come back to redeem. Common for retail brands moving into travel adjacencies.
Your starting mix isn’t a one-way door. Customers commonly start flight-led and add hotels in the second quarter. Hotel-led customers add transfers and activities to lift basket size. Loyalty-led customers eventually become full multi-product OTAs. The platform handles the expansion path without re-platforming.
Security and compliance treated as platform-level concerns, not individual customer add-ons. The standards your CISO will ask about, ready before they ask.
Security at adivaha® starts at the architecture level. The platform is multi-tenant by design with strong row-level isolation at the PostgreSQL primary, encrypted at rest and in transit. Customer data lives only in the tenant it belongs to. Payment information flows through PCI-compliant tokenisation layers and never reaches our infrastructure in raw form. Webhook payloads are HMAC-signed so your receivers can verify authenticity before processing.
Application-level security follows OWASP guidelines as a baseline, with annual third-party penetration tests audited for findings and remediation. Granular role-based access control lets you slice permissions per module, per action and per data scope. SSO via SAML or OIDC is available on enterprise plans. Every change to your data is logged with attribution - who did what, from which IP, at what time - with the audit log retained for the duration of your contract.
For the regulatory side, we support GDPR, India’s DPDP Act and equivalent regional frameworks across the markets we serve. Personal traveler data is collected for the minimum necessary purpose, retained only for the necessary duration, and never used for upstream model training in our AI features. Combined with our Amadeus CAP Licence, ISO 9001:2015 and 99.9% uptime SLA, the credential package is what most enterprise procurement teams expect to see before they sign.
The cumulative result of how we run the company - not any single feature, but the working principles that compound across every customer interaction.
1. Direct access to engineering, not a wall of tier-1 support. For paid plans, when something breaks the message reaches the engineer who can actually fix it - not a script-reading triage layer. Our engineers rotate through customer-facing tickets so they see the consequences of their design choices.
2. No surprise pricing, ever. Plans and prices are published on the website. Sandbox is free. There are no per-API-call charges, no overage fees that arrive after a quiet month, no enterprise-tier-only features. What you see at evaluation is what you pay at scale.
3. Released features ship to everyone, not just enterprise. New supplier integrations, new payment rails, new AI capabilities - everything we ship lands automatically for every customer on the platform. The Starter customer in 2023 ends up with the same supplier coverage as the multi-country OTA in 2026.
4. Roadmap shaped by customers, not by sales pressure. We publish detailed release notes for every platform update. We host quarterly product webinars open to all customers. We run a private partner forum where customers share configurations. Customer requests demonstrably shape what gets built next.
5. Clear when something breaks, fast when something needs fixing. Status pages, post-mortem reports for any incident affecting paid plans, and a credit-back uptime SLA. When something breaks - and at the scale we operate, things occasionally do - the customer doesn’t need a defensive response. They need a fast fix and a clear explanation.
Tuned per product (flight, hotel, transfer, tour) for the best conversion.
PCI-DSS compliant checkout with cards, wallets, UPI and BNPL.
Voucher / ticket generation, email & WhatsApp confirmation, refunds.
adivaha® ships everything you need to go from idea to live travel brand - supplier APIs, white-label storefront, B2B portal, mobile apps and AI agents.
Yes - card data is tokenised at the payment gateway and never touches adivaha's servers, keeping you out of PCI scope.
Yes. You can plug in your own contracts alongside adivaha's supplier pool, with mark-ups and rules per supplier and per market.
You do. adivaha® is the technology provider; bookings, customers and transactions live under your brand and your contracts.
Yes - adivaha® runs 50M+ API calls per month with a 99.9% uptime SLA. Capacity scales with your traffic and transaction volume.
All plans include standard support; enterprise plans add SLAs, a named account manager and 24x7 emergency response.
