Dear TBCO,

Thanks for showing interest in our services. Please find the respective answers below.
1- We only want flight booking commission-based plugin. But we want to know if we can use any theme and your plugin will work that? – Yes, the plugin is theme independent and most important platform independent. WHich means, you are not bound to use WordPress, you can have this plugin setup in any website. Be it, WordPress, Joomla, WIX, Drupal, Normal PHP site or even HTML website. 

2- How much charges would be in total for website and flight booking plugin only? – You can find the costings here. 

Markup based Plugin Cost : https://www.adivaha.com/wordpress-travel-B2B-XML-API-plugins.html

Commission based Plugin Cost : https://www.adivaha.com/wordpress-travel-B2C-XML-API-plugins.html

3- I can see there is markup based plugin as well. Will that solution work with your payment gateways as you provide in a commission-based plugin? –  You need to have your own Payment Gateway in markup based plugins.

4- How do we get paid for commissions or markups? – You will receive commissions into your Paypal account.

5- Can you provide us a live test run with the admin area, where we can see all the options for the commission-based plugin and how that works? – There are a bit of formalities that has to be taking care of like, Signing an agreement, Approval of request etc to generate the Key.  You only get access to the APIs and plugins once your id is generated after agreement. So its not available for a LIVE test run. 

6- What about the support for customers, once they convert and want further assistance with matters. For example they want to modify the dates or want a refund. Who will handle that? – That will depend on the plugin you go with. In Commission based plugins, they will receive it directly whereas in Markup based plugins, you will receive a refund and you need to refund it to customer.

7- Are your rates competitive, because if they are not, no one will buy especially in the USA – The demo is all up and running for you to tally the rates.

8- Is there any rate difference in markup and commission-based plugin on live site? For example, We use a markup-based plugin and set the markup to 0, so the price of a flight using this plugin will differ from the commission-based plugin as you have set 3% on that? – Yes, Markup based plugins comes with net rates, whereas commission based plugins comes with commisionable rates.

9- If we decide to go with the markup-based plugin and want to switch to the commission-based plugin in the future, will it be possible by paying the only difference in the price of these plugins, or will we need to buy commission-based plugin again? – Yes, you can do that.

10- What are the payout options for both commission and markup based plugins if we don’t have Paypal, is it possible to get the payment in the local bank account? – You need to have a payment gateway to receive the payments. Doesn’t has to be Paypal.

The solution we are looking for is to provide realtime flight bookings where customers will not be redirected to third-party sites. – Both of our plugins be it Markup or commission, has realtime flight bookings while staying in your website.

Let us know if you have any question.

Regards
Preeti

Hi there,
Thank you for the detailed explanation.
For further clarification please see below.

6- You only told about the refund, but what if the customer requires further support regarding his booking. Who will support them in that case? Will we be the ones to handle that support level by contacting you or is there any support agent from your company to handle that?

8- As you have both plugins but i can’t see separate demo for each plugin. Is it possible for you to tell me the rates based on each plugin for an example flight? For example. Flying from Newyork and Destination Chicago and send me the difference between markup-based plugin with 0 markup and the commission-based plugin for the first flight that comes up? Just to see the rates difference.

9- Can you tell me in more detail. I asked if an upgrade from markup to commission possible with only price difference like $999-$499= $500. So if we choose to upgrade from markup to commission we need to pay $500 or $999?

10- For further clarification, i want to know that the commission that YOU will have, based on a transaction from the commission-based plugin, how will you send it to us? We may not use Paypal, so is it possible for you to send it through wire transfer to our local bank account after a certain amount limit like $500 or so?

Thank you

Thanks for your reply TBCO, Please find the response below in BOLD.

6- You only told about the refund, but what if the customer requires further support regarding his booking. Who will support them in that case? Will we be the ones to handle that support level by contacting you or is there any support agent from your company to handle that? – Some of our customers prefer to deal the customers themselves and coordinate with us. Some of them want to stay away from the hassle. It totally depends on your business doings. We are ok anyway.

8- As you have both plugins but i can’t see separate demo for each plugin. Is it possible for you to tell me the rates based on each plugin for an example flight? For example. Flying from Newyork and Destination Chicago and send me the difference between markup-based plugin with 0 markup and the commission-based plugin for the first flight that comes up? Just to see the rates difference. – The current demo that you see doesn’t has any markup added. So the price that you see is what you will be offered.  https://www.adivaha.com/travel-technology-company.html

9- Can you tell me in more detail. I asked if an upgrade from markup to commission possible with only price difference like $999-$499= $500. So if we choose to upgrade from markup to commission we need to pay $500 or $999? – You are right, you just need to pay the price difference and you can upgrade the plugin anytime.

10- For further clarification, i want to know that the commission that YOU will have, based on a transaction from the commission-based plugin, how will you send it to us? We may not use Paypal, so is it possible for you to send it through wire transfer to our local bank account after a certain amount limit like $500 or so? – Yes, right we do Bank Transfers to the customers who don’t have Paypal.

Cheers!

Prashant